Dear Customers,

Please do not make any bank transfers without placing an order in advance.
This will prevent us from associating the payment with the correct order.
If we have no choice but to reject the transfer, any transaction fees incurred during the refund process will be borne by you.

Also, we may be unable to identify a bank transfer if the order name or number is not provided, particularly when the transfer is made under a different entity.
If you do not receive a payment confirmation email after making the transfer, please contact us promptly.

Thank you for your understanding.
Should you have any questions, please contact us via email or submit an inquiry.

Best regards,

Natural Pharmacy