Privacy Policy

To respect customers’ privacy and ensure they feel safe purchasing with us, Natural Pharmacy (referred to as ‘we’, ‘us’, ‘our’ hereafter) complies with the laws and regulations concerning the protection of personal information.
The types of information obtained from visitors to this website and its purposes and usages are restricted by our privacy policy illustrated as below.

1. Collection of personal information
Personally identifiable information is collected for membership registration, purchasing, and services related.

2. Use of personal information
Use for sales promotion
We may use the personal information collection for marketing and promotional purposes, including statistics and analysis, in order to provide better service to customers.
This information may also be disclosed to our partners who are responsible for sales promotions.
However, no personally identifiable information will be disclosed to third parties without the customer’s consent.

Use for product delivery
Minimum necessary information will be disclosed to our partners responsible for product delivery. Examples of information disclosure are as below.
●　Logistic companies: recipient’s name, address, telephone number and e-mail address (for delivery notification).
●　Direct-to-consumer delivery: product name and recipient’s name, address and telephone number.
We DO NOT sell, rent or provide the collected personal information to any company other than partners mentioned above.

About information management of partner companies
When outsourcing business process to partner companies, contracts and confidentiality agreements are required from partner companies, to ensure they handle the personal information in line with our standards.

3. Security of screen display of personal information
Customers’ personal information will only be displayed by entering IDs and passwords.

4. Security.
Industry-standard SSL (encryption) is applied to internet data transmission for purchases, membership registration and customers information.
Cookies are used to simplify input, but the cookies stored on your computer will not be stored on our servers.
You are recommended to disable cookies if you are using the computers in your workplace, school, or the computer is shared with others.
Although ensuring the security of all personal information collected from customers is of great importance to us, and we have been doing our utmost on this, it is unfortunately that there is no 100% guaranteed security for internet data transmission that you are at your own risk for transmitting information.

5. Disclaimer
Links to other companies’ websites
This website contains links to the websites of other companies.
We assume no responsibility for the content of other companies’ websites or their protection of personal information.
Please check the terms of use and privacy policy of each company on their websites.

■ Acceptance of these terms and conditions
Your acceptance of our privacy policy is assumed by using this website. Please refrain from using this website if you do not agree to our privacy policy.
You are recommended to review our privacy policy periodically, as we amend, modify or update it from time to time as deemed necessary.

< Contact for privacy policy enquiries＞
Natural Pharmacy Co. Ltd.
Tel: +81-72-835-0101
1-9-12, Kitanakaburi, Hirakata, Osaka, Japan 573-0064