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About us

About Natural Pharmacy

Natural Pharmacy was first established as a dispensing pharmacy in Japan in 1988. In order to serve its customers better in the age of the Internet, it has expanded its business as an online drug store in 1995. The online drug store has not only been growing ever since, but has also acquired the opportunity of engaging customers overseas as well.

In 2014, Natural Pharmacy marked its fresh start by registering its current name, and has been delivering safe and reliable medicines to the world under the new name since then.

Our company provide customers with the access to Japanese pharmaceutical products. We offer a wide range of product options including beauty and cosmetic products, Japanese traditional herbal medicines (Kampo), health food, as well as almost 2,500 prescription drugs.

Being part of a new approach to disease management makes Natural Pharmacy a smart choice for all your pharmaceutical needs, whether you are in the market for prescription drugs or are looking for over-the-counter medicines.

Personal import

Personal Import over the Internet is in general regarded as a direct purchase of foreign goods from overseas mail order companies and others by an individual for the purpose of personal use.  Please be aware that you are responsible for the products you import, and you need to handle the inquiries from the local customs office on your own when necessary. Resale or distribution of the imported goods is prohibited.

Customers making purchases may in some cases be required to pay taxes and/or other charges when the purchase price exceeds the exemption amount.  Kindly consult the customs office in your country for information concerning those duties and charges as policies vary from country to country.

Personal Import for pharmaceuticals that we apply is “No Return, No Refund Policy”, due to a nature of the items.  Even having troubles at Custom Office or whatsoever, the customers are not allowed to return or get refund for products once a purchase has been made.
This is an essential policy for customers to be aware of before making a purchase.

Name Natural Pharmacy Co., Ltd.
Head Office Location 1-9-12, Kitanakaburi, Hirakata-shi, Osaka, 573-0064, Japan
Representative Seiya Kitahara
Founded August 2014
Business outline Retailer and Wholesaler for Drug and Health Food
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