As the novel coronavirus pandemic has caused many countries/territories to take measures such as stopping acceptance of inbound postal items as well as considerable suspension and reduction of flights from/to Japan, JapanPost announced temporary suspension EMS/SAL services.

Therefore, we had to decline to receive orders from many countries.
Please see the link as below.

JapanPost International Mail
https://www.post.japanpost.jp/int/information/2020/0423_01_en.html

Countries List
https://www.post.japanpost.jp/int/information/2020/0423_01_01_en.pdf

Added countries as of 23th April,
EMS/Airmail : USA, Guam, Ukraine, Puerto Rico, Greenland etc.
All types of mail : Nepal, Spain

Hope your understanding about this matter.

Natural Pharmacy Co., Ltd.

---