As the novel coronavirus pandemic has caused many countries/territories to take measures such as stopping acceptance of inbound postal items as well as considerable suspension and reduction of flights from/to Japan, JapanPost announced temporary suspension EMS/SAL services.

Therefore, we had to decline to receive orders from many countries.
Please see the link as below.

JapanPost International Mail
https://www.post.japanpost.jp/int/information/2020/0401_02_en.html

Countries List
https://www.post.japanpost.jp/int/information/2020/0401_02_01_en.pdf

Hope your understanding about this matter.

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